FAQ

It’s interior design for the digital age. You can order your food from the comfort of your home, you can work and study remotely, and now, you can work with an experienced interior designer without having to leave your flat or house.

An online interior design service is a design solution, whereby you work with expert interior designers through regular virtual meetings and identify your interior design style, needs, and expectations. Based on that, as well as more technical information that you will need to provide your designer with (e.g., photographs of your existing space, dimensions, etc.), an interior designer prepares a custom render of the space, along with shopping recommendations.

You will interact with your designer exclusively online. There are no house visits or in-person consultations. This allows us to keep our prices affordable. Don’t worry, though. We will provide you with a list of information we need to make sure the final design is nothing short of spectacular. You won’t know the difference.

Yes, that’s a large part of it. While each one of our designers is trained in a wide range of interior design styles, we understand that we should each play to our own strengths. So upon filling out our questionnaire, you will be assigned a designer who is best suited for your specific project.

We use photographs, videos, and floorplans that you send us to understand what your space currently looks like – both its possibilities and its limitations. This will provide us with sufficient information to produce a design that will perfectly fit in the space.

And it’s our experience that will do the magic. We know what questions to ask to uncover what type of design will make you feel happy. We know how to balance what you envision with introducing you to unexpected solutions, delighting you with the final product.

Yes. It’s not that you will be able to – you are expected to! We want to hear your feedback as we move the project along. Your interior designer will do regular check-ins to make sure you are involved every step of the way.

We have so many happy clients that the possibility of this happening is slim to none. However, if it does, get in touch with us. We will work with you to revise the design.

It depends on which package you book, the size of your space, and the depth of your requirements. We typically deliver projects within two to four weeks. However, if you want to take your time or, to the contrary, you are in a rush, let us know. We will create a schedule to accommodate your needs.

You are the boss. It’s your space, it’s your home. If you want to keep that beautiful antique desk that has been passed down generations, we will make sure to incorporate it into the design. Is there a painting that evokes positive feelings? You definitely want to keep that and we will make sure to add that to the final design.

We work with commercial spaces too – offices, beauty salons, coffee shops, shared office spaces, etc.

All of our designers are simply fabulous. However, we are all humans. Sometimes, two people just don’t click. It happens. If that’s the case, reach out to our support team at support@homilo.com and explain why you’d like to change designers. We will address this internally and assign a different designer to your project with minimal interruptions to the process.

Yes, most certainly. Contact us [hyperlink to the contact page] and explain your needs. We will send you a customised offer.

You will receive multiple renderings of the final design in a pdf format, along with png images and a video in the mp4 format. You will receive an additional brief on shopping recommendations and other relevant data in a pdf format.

Of course! Gifting someone the opportunity to create a home of their dreams is truly amazing. You are a wonderful friend/partner/family member for wanting to help your loved one live in a space that feels joyful, safe, and peaceful. We are 100% on board. Simply purchase one of the packages and indicate in the notes that this is a gift and provide us with the contact information of the recipient. We will contact the recipient, notifying them of the gift.